House rules

General rules

• To help protect the art, we ask you not to touch the artworks. Touching the artworks is not allowed, unless it is clearly stated that touching is permitted.
   
• Always follow the instructions of our staff. Sometimes the house rules may be temporarily adjusted. In that case, we also ask you to follow the instructions given by our staff.
   
• Would you like to write or draw in the exhibition rooms? You are welcome to do so, but only with a coloured pencil, pencil or ballpoint pen. Please do not write or draw against the walls. Sitting on the floor is only allowed when the museum is not too busy.
   
• Food and drinks are only allowed in the museum café and museum bar. Food and drinks can be purchased there. You may not eat food you have brought with you in or near the museum café or museum bar.
   
• Smoking is not allowed inside our buildings or on the terrace.
   
• The museum is not liable for theft. This means that the museum is not responsible if your belongings are lost or stolen. Please keep a close eye on your personal belongings.

Bags, pets and mobility aids

• Backpacks and bags larger than A3 size may not be taken into the museum. You can store them in a locker.
   
• Coats, cardigans and jackets may not be carried loose in the museum. You can wear them or leave them in the cloakroom or in a locker.
   
• Tripods, selfie sticks, Nordic walking poles, umbrellas and similar items must be left in the cloakroom.
   
• Small bags may be carried in your hand. You may also wear them at the front of your body. Please make sure you do not accidentally knock anything over with your bag.
   
• Pets are not allowed. Officially trained guide dogs are welcome.
   
• Buggies, pushchairs, wheelchairs, walkers and balance bikes are allowed.
   
• More information about the use of wheelchairs and mobility scooters can be found on the accessibility page.

Photography and filming

• You may take photos and videos for private use. Please do not use flash, a tripod or a selfie stick.
   
• Would you like to take photos or videos for a company, organisation, website, blog, portfolio, course, advertisement or promotion? You need permission from the museum in advance. Taking photos for a semi-commercial or commercial purpose without permission is not allowed.
   
• Filming or photographing with a drone at our museum locations is not allowed, unless the museum has given permission in advance.

The museum standard
The museum standard also applies at both locations. You can read more about this on the website of the Dutch Museum Association.